Privacy Policy

Effective Date: January 3, 2025

At Vexocity, we are dedicated to safeguarding your privacy and ensuring a secure shopping experience. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (vexocity.com) or make purchases from us. By accessing or using our services, you agree to the practices outlined in this policy.

1. Information We Collect

We collect personal information in various ways, including when you visit our website, place an order, subscribe to our newsletter, or contact us for support. The types of information we collect may include:

  • Personal Identification Information: Name, email address, phone number, billing address, shipping address, and payment information.
  • Non-personal Information: Browser type, IP address, device information, and browsing activity on our website.

2. How We Use Your Information

We use the collected information for several purposes, including:

  • To process and complete your orders.
  • To provide customer support and respond to inquiries.
  • To send promotional offers, newsletters, and product updates (you can unsubscribe at any time).
  • To improve the functionality of our website and better understand your preferences.

3. How We Protect Your Information

Vexocity employs industry-standard security measures, such as SSL encryption and secure payment gateways, to protect your personal data. While we take all reasonable precautions to protect your data, no method of online transmission or storage is 100% secure.

4. Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted third-party service providers for the following reasons:

  • To process payments and fulfill orders (e.g., payment processors like PayPal, Stripe).
  • To deliver orders (e.g., courier services).
  • To comply with legal obligations or defend against fraudulent activities.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These cookies help us remember your preferences, personalize your browsing experience, and analyze website traffic. You can manage or disable cookies through your browser settings.

6. Your Rights

You have the following rights regarding your personal information:

  • To access, modify, or delete your personal data.
  • To object to the processing of your data or request data portability.
  • To withdraw your consent for marketing communications at any time.
  • To lodge a complaint with a regulatory authority if you believe your data rights have been violated.

To exercise these rights, please contact us at info@vexocity.com.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect or solicit information from children. If we learn that we have collected personal information from a child under 13, we will take immediate steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website, and the new effective date will be indicated at the top of this page.

For further inquiries or to exercise your rights, contact us at:
Street: 1605 Steward Harbough Rd, Williamsburg, Ohio (OH), United States
Phone: (937) 444-0160
Email: info@vexocity.com