Privacy Policy – VEXOCITY

Effective Date: April 17, 2025

At VEXOCITY, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, vexocity.com, make a purchase, or engage with us in any other way. By using our website, you agree to the practices outlined in this policy.

1. Information We Collect

We collect several types of information to provide you with the best possible experience while shopping with us. This may include:

  • Personal Identification Information: When you create an account, make a purchase, or subscribe to our newsletter, we may collect personal details such as your name, email address, phone number, billing and shipping address, and payment information.

  • Non-Personal Identification Information: We also collect non-identifiable information such as browser type, device type, IP address, and browsing habits. This helps us improve your browsing experience and ensure that our website functions effectively.

  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to gather data about your activities on our website. This allows us to personalize your experience, analyze usage trends, and deliver targeted advertising.

2. How We Use Your Information

The information we collect is used to provide and improve our services, including:

  • Processing Orders: To fulfill your orders, including billing, shipping, and customer support.

  • Personalizing Your Experience: To offer personalized recommendations and product suggestions based on your browsing and purchasing history.

  • Marketing and Communication: To send you promotional offers, updates, and information about new products, sales, or events. You can opt out of marketing emails at any time by clicking the unsubscribe link in any email.

  • Improving Website Performance: We use the data we collect to enhance the user experience, fix bugs, and improve website features.

  • Compliance with Legal Obligations: To comply with legal requirements, such as processing refunds, addressing customer inquiries, and managing disputes.

3. How We Protect Your Information

We take your privacy seriously and have implemented appropriate physical, electronic, and managerial procedures to safeguard your personal data. We use Secure Sockets Layer (SSL) encryption technology to protect sensitive payment information during transmission.

However, please be aware that while we use commercially reasonable efforts to protect your personal information, no data transmission over the internet is entirely secure, and we cannot guarantee complete security.

4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties except in the following cases:

  • Service Providers: We may share your data with trusted third-party vendors who assist in processing orders, delivering products, managing payment processing, or providing other services related to your purchase or account. These third-party service providers are obligated to keep your information confidential and secure.

  • Legal Requirements: We may disclose your personal information to comply with legal obligations, protect our rights, prevent fraud, or ensure the safety of our users.

  • Business Transfers: If VEXOCITY undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. You will be notified via email or a prominent notice on our website if this happens.

5. Your Rights and Choices

As a user, you have the following rights with respect to your personal information:

  • Access: You have the right to request access to the personal information we hold about you. You can do this by contacting our customer service team.

  • Correction: If your personal information is incorrect or incomplete, you can request that we update or correct it.

  • Deletion: You have the right to request that we delete your personal information, subject to certain exceptions (e.g., for legal compliance or business purposes).

  • Opt-Out: You can opt out of receiving marketing emails by clicking the unsubscribe link in any of our communications. You can also adjust your cookie preferences via your browser settings.

6. Third-Party Websites

Our website may contain links to third-party websites. Please note that this Privacy Policy only applies to VEXOCITY and not to any third-party sites. We encourage you to review the privacy policies of those sites before sharing any personal information with them.

7. Children’s Privacy

VEXOCITY does not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any changes will be posted on this page with an updated effective date. We encourage you to periodically review this Privacy Policy for the latest updates. Your continued use of our services after such changes constitutes your acceptance of the updated Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us at:

  • Email: info@vexocity.com

  • Phone: (937) 444-0160

  • Address: 1605 Steward Harbough Rd, Williamsburg, Ohio (OH)