Terms and Conditions
Effective Date: January 3, 2025
By accessing or using the Vexocity website (vexocity.com), you agree to be bound by the following Terms and Conditions.
1. Use of Website
You agree to use our website for lawful purposes only and in a manner that does not violate any applicable local, state, or international laws. You may not use the website in any way that could damage, disable, or interfere with the functionality of the site, or interfere with others’ use of the site. Additionally, you agree not to engage in any conduct that would impose an unreasonable or disproportionately large load on our infrastructure, including but not limited to the use of robots, spiders, or other automated devices to access or collect data from the site.
You agree not to upload, post, or transmit any harmful or illegal content, including viruses, malware, or any material that could harm the website or its users. By using our website, you also agree to not engage in any activities that could interfere with the security or accessibility of the website or other users’ ability to use it.
2. Intellectual Property
All content available on the Vexocity website, including text, images, graphics, logos, product descriptions, videos, software, and other material, is protected by copyright, trademark, and other intellectual property laws. The intellectual property rights to all such content are owned by Vexocity or its licensors.
You may access and view content on our website for personal, non-commercial use. However, you are not permitted to copy, modify, distribute, display, transmit, or create derivative works based on any content from our website without prior written consent from Vexocity. Unauthorized use of any content on the site may result in legal action.
You may use the website only in ways that comply with applicable copyright and trademark laws. All trademarks, service marks, and trade names used on the website are the property of their respective owners.
3. Account Registration and Security
To access certain features or make purchases on Vexocity, you may be required to create an account. By registering, you agree to provide accurate, current, and complete information and to keep this information up to date. You are solely responsible for maintaining the confidentiality of your account credentials, including your password, and for all activities that occur under your account.
If you believe your account has been compromised or suspect any unauthorized activity, you must notify us immediately at info@vexocity.com. Vexocity is not responsible for any unauthorized use of your account unless we have been notified of such misuse.
4. Product Information and Availability
We strive to ensure that all product descriptions, pricing, and availability information on the Vexocity website are accurate and up to date. However, we cannot guarantee that all information is error-free. In the event of a discrepancy, such as an incorrect price or an item being out of stock, we will attempt to notify you as soon as possible and resolve the issue.
Product availability is subject to change without notice. If an item you ordered becomes unavailable or discontinued, we will contact you to offer alternatives, process a refund, or cancel your order.
5. Pricing and Payment
All prices displayed on the Vexocity website are in United States Dollars (USD) and are subject to change without notice. Prices do not include applicable sales taxes, shipping fees, or other charges that may apply during the checkout process. Taxes will be calculated based on your shipping address and may vary depending on your location.
We accept various payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options. By submitting an order, you authorize Vexocity to charge your selected payment method for the total amount of your order, including taxes and shipping fees.
In the event of any pricing errors or issues with payment processing, Vexocity reserves the right to cancel or modify your order and issue a refund if necessary.
6. Order Fulfillment and Shipping
Once your order is placed and payment is confirmed, we will process and ship your order as quickly as possible. Orders are typically processed within 1-3 business days, and you will receive a notification with tracking information once your order has been shipped.
Shipping times vary depending on your location, but most orders are delivered within 5-7 business days for domestic shipments. International shipping times may differ and are subject to customs clearance processes, which could result in delays.
Please note that shipping costs are calculated based on the size and weight of your order, as well as your shipping address. Any additional customs duties or taxes for international orders are the responsibility of the customer.
7. Cancellations and Returns
You may cancel or modify your order before it has been processed or shipped. Once your order has been shipped, you will need to follow our Refund and Returns Policy to return or exchange the items.
For more details about how to process returns, exchanges, or refunds, please review our Refund and Returns Policy, which is available on our website.
8. Dispute Resolution
In the event of a dispute, claim, or controversy arising from or in connection with these Terms and Conditions, the use of the Vexocity website, or any purchase made through our website, you agree to first attempt to resolve the dispute informally by contacting us at info@vexocity.com.
If the dispute cannot be resolved informally, you agree that the dispute shall be resolved by binding arbitration conducted by a neutral arbitrator in accordance with the rules of the American Arbitration Association (AAA). The arbitration shall take place in the state of [Tennessee], and the decision of the arbitrator will be final and binding.
9. Limitation of Liability
To the fullest extent permitted by law, Vexocity shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use or inability to use the website, including any errors or omissions in the content, or any damage resulting from unauthorized access to your account or personal data.
In no event shall Vexocity’s liability exceed the amount you paid for the product or service that is the subject of the claim.
10. Force Majeure
Vexocity shall not be held responsible for any delays or failure to perform its obligations under these Terms and Conditions due to events beyond its control, including, but not limited to, natural disasters, strikes, war, terrorism, government regulations, or failure of suppliers or service providers. In such cases, performance will be excused and the time for performance extended for the duration of the force majeure event.
11. Modifications to Terms
Vexocity reserves the right to modify or amend these Terms and Conditions at any time. Any changes to these terms will be posted on this page with the updated Effective Date. Your continued use of the website after any changes have been made constitutes your acceptance of the updated Terms and Conditions.
12. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the state of Tennessee, United States. Any legal action arising from or related to the use of the website or the products sold through it must be filed in the appropriate courts in Tennessee, and you consent to the exclusive jurisdiction of such courts.
13. Termination
Vexocity reserves the right to suspend or terminate your access to the website or any services provided by the website at any time, without notice, for any reason, including if you violate any of these Terms and Conditions. Upon termination, all rights granted to you under these terms will cease immediately, and you agree to stop using the website.
14. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Street: 1605 Steward Harbough Rd, Williamsburg, Ohio (OH), United States
Phone: (937) 444-0160
Email: info@vexocity.com