Sales Policy

Effective Date: January 3, 2025

This Sales Policy governs all transactions made through Vexocity. By purchasing products from us, you agree to be bound by these terms and conditions.

1. Pricing

All prices listed on our website are in US Dollars (USD) and are subject to change without prior notice. Prices do not include shipping fees, taxes, or other charges that may apply during checkout.

2. Order Confirmation

After you place an order, we will send you an order confirmation email. This email confirms that we have received your order, but does not constitute acceptance. Vexocity reserves the right to cancel or refuse any order at our discretion, especially if there is a pricing error, item unavailability, or payment issue.

3. Payment

We accept various forms of payment, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment methods. All payments are processed securely via trusted payment processors.

4. Shipping and Delivery

We strive to process orders promptly. Most orders are shipped within 2-3 business days. Delivery times vary depending on your location, but generally, orders should arrive within 5-7 business days from the shipping date. Shipping costs are calculated based on your delivery address.

5. International Shipping

We offer shipping to certain international locations. International customers are responsible for any customs duties, taxes, or additional fees that may apply when the item reaches their country.

6. Order Cancellations

Orders may be canceled only if they have not yet been processed or shipped. If you wish to cancel an order, please contact us immediately at info@vexocity.com. Once an order is shipped, it cannot be canceled, and you must initiate a return or exchange.

7. Product Availability

All products are subject to availability. If an item is out of stock after your order is placed, we will contact you as soon as possible and offer alternatives, a refund, or a backorder option.

8. Warranty and Guarantees

Vexocity offers warranties on certain products. The warranty terms and details are provided on each product page. If a product fails to meet your expectations or is defective, please contact us for assistance.

For any further questions, please contact us at:
Street: 1605 Steward Harbough Rd, Williamsburg, Ohio (OH), United States
Phone: (937) 444-0160
Email: info@vexocity.com